FAQ

Frequently asked questions!

What payments do you accept?

We accept debit cards, credit card, (mastercard, visa) direct deposit into our account, PayPal, Zip Pay and Afterpay.

You can also pay instore with any of these options or in cash.

Express Shipping within Australia 

Shipping costs are as follows:

Express post- orders up to $100 value is $11.99

Express post- orders above $100+ is $14.99

Express post is usually overnight but depending on your location may be a few days.

Any free shipping within Australia?

orders over  $150 are eligible for free regular shipping (not express)

Your package can take between 2-10 business days to arrive.

We endeavour to send out all order ASAP however The Face Paint Store is a one person business and we do get busy! If you require your order urgently please email Amy or contact her via chat to confirm. 
 

INTERNATIONAL Shipping

Shipping from Australia overseas is quite expensive, please message Amy for a quote if you live outside of Australia and would like to place a order.


Returns

If your item is faulty please contact Amy via email. Unfortunately we cannot refund a change of mind purchase.

How do I contact The Face Paint Store?

We are contactable via email amygrigg@amygrigg.com.au or on our "contact us" page.

Do you teach Face Painting classes?

Yes, Amy is a highly experienced and sought after instructor, having trained hundreds of professional face painters and mums and dads alike. Please see our class page on www.amygrigg.com.au for more info.

Are you available to face paint at my party or event?

Yes Amy is available to paint at all your events- whether they are small or large. Please message Amy for a quote. You can see her face painting work at

www.facebook.com/macarthurfacepainting

or www.instagram.com/amy_grigg

Has you retail store closed??

Yes unfortunately due to financial pressure due to the corona virus pandemic our walk in store has closed permanently. Our online store continues to operate and provide customers with all the best face painting supplies